Everything Your Business Needs to Never Miss a Call
Our AI receptionist handles calls, books appointments, captures leads, and more — all while you focus on running your business.
Core Features
Essential capabilities that power your AI receptionist.
AI Voice Receptionist
Natural-sounding AI that answers calls 24/7, handles inquiries, and routes urgent calls to you when needed.
Appointment Booking
AI checks your calendar, offers available slots, and confirms bookings — all during the call.
Lead Capture
Automatically collects caller details, job type, and urgency. Every inquiry becomes an opportunity.
Smart Call Routing
Urgent calls go straight to you. Non-urgent calls are logged for callback. You control the rules.
Call Transcription
Every call is transcribed and summarised. Read what was discussed without listening to recordings.
Missed-Call SMS
If you can't answer, callers get an instant SMS letting them know you'll call back soon.
Advanced Features
Additional capabilities to supercharge your business.
Business Hours Rules
Set different behaviours for business hours, after hours, and weekends. Full control over when and how calls are handled.
Escalation Rules
Define what constitutes an urgent call and where it should be routed. Never miss an emergency.
Customer Portal
View all calls, leads, and appointments in one dashboard. Listen to recordings and read transcripts.
Call Recordings
Every call is recorded and stored securely. Replay calls for quality assurance or training.
CRM & Calendar Integrations
Connect with your existing tools — Google Calendar, HubSpot, ServiceM8, and more.
SMS Notifications
Get instant SMS alerts for new leads, bookings, and urgent calls. Stay informed on the go.
Why AnswerMyCall?
Compare us to the alternatives and see why Australian businesses choose AnswerMyCall.
Swipe to see full comparison
| Feature | AnswerMyCall | Voicemail | Receptionist |
|---|---|---|---|
| 24/7 Availability | Yes | Yes | No |
| Answers Calls Live | Yes | No | Yes |
| Books Appointments | Yes | No | Yes |
| Captures Lead Details | Yes | No | Yes |
| Never Calls in Sick | Yes | Yes | No |
| Cost per Year | ~$5K | Free | $50K+ |